Testimonials
What our clients say
Testimonials from our policyholders and insurance brokers following real incidents and claims.
From Brokers
“I never thought I'd say I was passionate about an insurance platform, but what you guys have built is exceptional.”
“Great product. Great price point. Excellent customer service!”
“Today I want to let you know that our experience with Coalition has been top notch!!...Nice to have a carrier follow up, especially since I am unfamiliar with Coalition. Also, I had a response within minutes to my questions yesterday. Excellent customer service all the way around!!”
“Love the ease of quoting, binding, and policy issuance! I’m the last person to use an on-line system and I am very pleasantly surprised!! Thank you!”
“Easy to rate, competitive pricing and coverage, great customer service. Coalition is the first place I go to for cyber business.”
Claims
“Thank you for your quick response to this claim. Less than two hours, and you’ve already set-up and assigned the claim and made contact with the insured – amazing! I don’t think I have ever seen a quicker response to a claim.”
“I wish I did not know how awesome it is to work with Coalition. I do not know what I would have done without you. Really appreciate it.”
“I would just like to say that I have learned what customer service is all about. Your professionalism and efficiency have helped keep our company in business. After 25 years in business, this ransomware would have done irreparable damage as compared to the inconvenience it was. Thank you so much.”
“I have to say thank you and thank you again. The last thing I want is to make an insurance claim in any area of my life's exposures. Here we come to you with something that happened for the first time ever in our 35 years and with our deductible, Coalition has zero exposure. It could have stopped there, but no. Your team has been on us to make sure this will never happen again...AND you're all VERY persistent. I have to say again thank you.”
Policyholders
“I love that your security team is on call. It’s comforting to know we have you in our corner and available to help when questions/situations arise.”
“Through our relationship with Coalition, we’re proactively taking measures to protect our donors, as well as the future of our organization. As a group working hard to put every dollar possible into our programs and services, safety and savings are equal priorities. Coalition for Nonprofits gives us a comprehensive cyber solution at a competitive rate, and with that comes enormous peace of mind.”
“KUDOS on the security alerts! We received a Microsoft RDP vulnerability notification today and everyone is raving.... Keep it up!”
“I’ve said it before and I will say it again, it’s comforting to know you’ve got our back and are ready to help when situations arise.”
“Just a quick note to say thank you for the super-quick responses and constructive feedback I’ve received from everyone at Coalition. It’s a real pleasure to actually have someone respond to an inquiry or concern! Thanks again for you help and please extend my thanks to your team.”
Coalition’s insurance products are offered with the financial security of Swiss Re Corporate Solutions* (A+ ratings by A.M. Best) and Arch Insurance Canada Ltd (A.M. Best A+ rating).
© 2021 Coalition, Inc.
*Insurance products are underwritten by Westport Insurance Corporation, a member of Swiss Re Corporate Solutions