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2026 CYBER CLAIMS REPORT

Average claims cost fell 19% as attacks increased

Despite mounting cyber threats, Coalition policyholders worldwide experienced a significant year-over-year decrease in claims severity. See why in our new report.

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Key Findings Positive Outcomes Get The Report

KEY FINDINGS

3 Must-Know Cyber Risk Trends

Stay ahead of cyber threats with our latest global analysis of real cyber claims across 100K+ global policyholders.

Email-Based Attacks Chart

EMAIL-BASED ATTACKS

Threat actors favored email as a gateway for attacks

Business email compromise (BEC) and funds transfer fraud (FTF) accounted for 58% of all claims globally in 2025
52% of FTF claims originated as a BEC with an average loss of $159K AUD
71% of all FTF claims were a direct result of social engineering

RANSOMWARE

Ransom demands surged worldwide, but payouts are drying up

Initial ransom demands surged 47% to an average of over $1.4M AUD
86% of businesses hit by ransomware refused to pay the demand
70% of ransomware events involved encryption and data exfiltration, often doubling incident cost

Positive Outcomes

The Power of Active Insurance^*

64% of closed claims resulted in no out‑of‑pocket loss for policyholders
Coalition recovered $30.1M AUD in stolen funds worldwide, averaging of $286K AUD per incident
Globally, incident response negotiated ransom payments down by an average of 65%

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Data is sourced from Coalition’s 2026 Cyber Claims Report, an analysis of real-world claims from over 100,000 global policyholders between January 1 and December 31, 2025. These high-level insights reflect global trends and are not specific to any single country or insurance product. All financial figures, unless noted, were converted from US Dollars to Australian Dollars (AUD) using a 1.42:1 conversion rate on 19 February 2026

* The claim scenarios above are provided for educational purposes only, and solely to illustrate how a claim could be (but not necessarily will be) handled; they are not necessarily representative of all claim outcomes and no guarantee is made as to the results other claimants may achieve.