Policyholder Guidance for Critical PHP Vulnerabilities
Cyber Incident? Call +612 6189 8062

Last updated: September 2026

Notice of Available Panel Providers for Enterprise Accounts - Australia

Active Cyber Insurance for Enterprises policyholders may engage the following Panel Providers upon written notice of a claim or incident. Notice of a claim or incident can be provided by emailing claims@coalitioninc.com.au or calling Coalition at + 612 6189 8062. Panel Providers available are subject to change, and depend on the applicable policy.

Cyber

Panel Providers

Breach and Privacy Counsel, Breach Litigation and Regulatory Counsel

Firms guide the breach response process, engage Digital Forensics and Incident Response services, and advise policyholders about their legal duties in the wake of a breach. Firms also defend policyholders against third-party lawsuits and demands in connection with a breach.

Baker McKenzie Hall & Wilcox Norton Rose Fulbright Wotton Kearney

Digital Forensics and Incident Response (DFIR)

Firms to support the investigation and remediation efforts, including forensic analysis of the incident and assessment of its impact.

Coalition Incident Response (CIR) CrowdStrike Mandiant CyberCX

Cyber Extortion Services

Firms that support cyber extortion and ransomware matters through negotiation, compliance diligence, and cryptocurrency sourcing and payment facilitation, in coordination with counsel, forensic responders, and insurers during the incident response process. Note that these services may also be provided by the DFIR firm.  Note also that further support may be required for the cryptosourcing aspect.

Quorum Cyber

Notification

Specialised notification vendors carry out tasks such as notifying customers, setting up call centres, and providing credit monitoring and identity theft protection services.

Epiq Equifax Experian IDX Kroll TransUnion/Sontiq

Public Relations (PR) & Crisis Management

Breach counsel may bring in experienced public relations professionals to communicate effectively about a breach.

Porter Novelli Mediacraft

Forensic Accounting

Qualified forensic accountants are panel firms that work with policyholders to prepare and support proof-of-loss submissions for business interruption, reputational harm, and extra expense claims, helping streamline adjustment and improve predictability in the claims process.

Matson Driscoll Damico (MDD) McLarens

Media

Media Liability Firms that provide legal expertise to policyholders facing allegations such as defamation, copyright infringement, privacy violations, and other media-related issues.

Baker McKenzie Hall & Wilcox Herbert Smith Norton Rose Fulbright Wotton Kearney

Technology Errors and Omissions

Technology Errors and Omissions Firms that provide legal expertise to clients facing allegations of negligence in providing technology products or services.

Baker McKenzie Hall & Wilcox Herbert Smith Norton Rose Fulbright Wotton Kearney

Each collection of our panel providers by country includes firms that are capable of global support.

Active Cyber Insurance for Enterprises is an insurance product designed for the large market. In Australia, minimum annual revenue thresholds of $2b AUD and other criteria apply. Eligibility for policy benefits and coverage is determined during the quote or renewal process and is based on a variety of underwriting factors, including risk profile. Offered where available and subject to regulatory and other customary approvals, where relevant.