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Cyberincident? Obtenir de l’aide

CLAIMS EXPERIENCE

We’ve streamlined the cyber claims experience 

Cyber risk strikes fast, so we designed our claims process to help businesses quickly stabilize and restore your operations.

Our ApproachHow We're DifferentPre-Claims AssistanceClaims AdvantageCase StudiesClaims Report

Cyber claims require an active approach

Traditional cyber claims are slow-moving, uncoordinated, expensive, and can’t keep up with today’s sophisticated, fast-moving cybercriminals. Our in-house claims team has pioneered an integrated response process that moves as quickly as cyber risk to help policyholders limit losses and get back to business.

HOW WE'RE DIFFERENT

Our 5-min average response time gets you back to business fast

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Soumissions rapides

Notre plateforme de cotation propulsée par la technologie permet aux courtiers de développer leurs activités avec Coalition.
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Soumissions rapides

Notre plateforme de cotation propulsée par la technologie permet aux courtiers de développer leurs activités avec Coalition.
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Integrated team of experts

Notre plateforme de cotation propulsée par la technologie permet aux courtiers de développer leurs activités avec Coalition.

PRE-CLAIMS ASSISTANCE

Support doesn’t need to end in a claim

Maximize your cyber policy benefits with Pre-Claims Assistance.

Claims - Card

Extensive pre-claims services

Our dedicated triage process enables policyholders to engage our claims team early, without worrying about triggering a claim.

Claims: Swift Response

A swift response to contain incidents

We act fast to help recover stolen funds, limit losses, minimize impact, and may even avoid a claim altogether.

Access to Coalition Incident Response (CIR)

In addition to having an expert team of forensic specialists on your side when dealing with a cyber incident, policyholders that choose to engage Coalition Incident Response from the panel of service providers available will experience $0 retention.

Claims - Stolen Funds

Unparalleled recovery tactics for stolen funds

Our claims team has developed strong relationships with law enforcement and financial institutions enabling us to help policyholders recover stolen funds in Funds Transfer Fraud (FTF) events.

Claims - Card

Extensive pre-claims services

Our dedicated triage process enables policyholders to engage our claims team early, without worrying about triggering a claim.

Claims: Swift Response

A swift response to contain incidents

We act fast to help recover stolen funds, limit losses, minimize impact, and may even avoid a claim altogether.

Access to Coalition Incident Response (CIR)

In addition to having an expert team of forensic specialists on your side when dealing with a cyber incident, policyholders that choose to engage Coalition Incident Response from the panel of service providers available will experience $0 retention.

Claims - Stolen Funds

Unparalleled recovery tactics for stolen funds

Our claims team has developed strong relationships with law enforcement and financial institutions enabling us to help policyholders recover stolen funds in Funds Transfer Fraud (FTF) events.

CLAIMS ADVANTAGE

Our active approach pays off for policyholders

Plus de 101 M$

en fonds volés récupérés au nom des assurés*

73 %

moins de réclamations que la moyenne de l’industrie*

56 %

des dossiers signalés traités sans frais supplémentaires pour les assurés*

278.000 $

montant moyen récupéré par événement de fraude par virement de fonds

CASE STUDIES

 See how we help across industries

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Soumissions rapides

Notre plateforme de cotation propulsée par la technologie permet aux courtiers de développer leurs activités avec Coalition.
Icon > Standard > healthcare

Soumissions rapides

Notre plateforme de cotation propulsée par la technologie permet aux courtiers de développer leurs activités avec Coalition.
Icon > Standard > manufacturing

Soumissions rapides

Notre plateforme de cotation propulsée par la technologie permet aux courtiers de développer leurs activités avec Coalition.
BG > Claims - QUOTE
“BRAVO pour les alertes de sécurité! Nous avons reçu aujourd’hui un avis de vulnérabilité de protocole de bureau à distance de Microsoft et tout le monde s’en réjouit… Continuez!”
”Je suis très impressionné par votre liste de vérification de service et de sécurité. J’ai énormément confiance en Coalition.”
“ J’adore que votre équipe de sécurité soit disponible sur appel. C’est rassurant de savoir que nous vous avons à portée de main et que vous êtes disponibles pour nous aider lorsque des questions ou des situations surviennent. ”

Nous espérons que vous ne ferez jamais l’expérience d’une réclamation

Mais si c’est le cas, vous serez heureux d’avoir Coalition à vos côtés

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RAPPORT SUR LES RÉCLAMATIONS

Les assurés de Coalition connaissent 73 % moins de réclamations que la moyenne de l’industrie.

Malgré l’évolution constante du paysage des risques liés à la cybersécurité, Coalition a observé une stabilité remarquable d’une année à l’autre en 2024 — une preuve évidente de l’efficacité de l’assurance active.

Les entreprises qui comprennent que l’assurance cybernétique est plus qu’une simple protection financière — mais représente un véritable partenariat en gestion des risques — se montrent plus résilientes face aux menaces émergentes. Découvrez les plus récentes tendances en matière de réclamations et les menaces cybernétiques qui touchent les assurés dans notre rapport sur les réclamations en cybersécurité.

Claims Report

Questions about Claims? Check out our Cyber Claims FAQ.

As the frequency of cyber incidents and the costs of data breaches continue to grow, there are a number of factors that determine an organization’s unique risk and how much cyber insurance it may require. Learn more.

Funds Transfer Fraud (FTF) is a common cyber attack in which hackers redirect funds from a victim's account before or during a money transfer so that the fraudsters receive the payment instead of the intended recipient. Learn more.

An incident response plan is designed to help a business recover from a cyber incident and is ideally tailored to each individual company. The goal of an incident response plan is to respond to the incident as effectively as possible while minimizing business downtime or operational impact. Learn more.

A phishing attack is a social engineering attack where a bad actor impersonates a legitimate individual or business to trick their target into taking action. Once they've duped their target into clicking on a link and sharing their login credentials, threat actors gain unauthorized access to the organization's network and critical data. Learn more.

Endpoint detection response (EDR) tools analyze data from endpoints—like end users or their devices—to detect suspicious activities, while Managed detection response (MDR) leverages advanced threat intelligence, behavioral analytics, and machine learning to detect and automatically respond to a wide range of cyberattacks. Extended Detection and Response (XDR) goes beyond EDR and MDR by integrating and correlating data from various security tools and sources, including endpoints, networks, cloud environments, IoT devices, and applications. Learn more.

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We go above and beyond to help

get you back to business

When you experience a claim, our team will pursue maximum recovery of fraudulent funds on your claim.

* Coalition 2025 Cyber Claims Report **Testimonials are received via text submission. They reflect the individual experiences of those who have used our products and/or services, and are unpaid and unsolicited. However, they are general descriptions only. We do not claim that they are representative of the experiences all customers will have or achieve. The views, opinions and commentary in the testimonials are those of the writer, and don’t necessarily reflect those of Coalition. We make no representation or warranty of any kind, or assume any legal liability or responsibility for any information contained in any testimonial.