List of Subprocessors
Coalition, Inc. and its subsidiaries and affiliates (“Coalition”) has engaged the below list of subprocessors to process personal data as part of providing its product and services to its valued customers. In its efforts to comply with regulatory requirements and industry standards, Coalition performs reasonable due diligence on the data security and protection practices of all of its subprocessors and ensures appropriate privacy agreements are executed. Any questions regarding the engagement of the below subprocessors may be directed to privacy@coalitioninc.com.
Subprocessor | Use Case | Processing Location |
AgentSync, Inc. | Management of broker and agent information. | United States |
Amazon Web Services, Inc. | Hosting and storage systems provider. | United States |
Argus West, Inc. | Compliance training platform. | United States |
Catamorphic, Co. d/b/a LaunchDarkly | Development feature flagging and platform management. | United States |
Centiment LLC | Conducts surveys for targeted audiences, including Coalition clients. | United States |
Chameleon.io | Platform that enables the building of product experiences, walk-throughs, tooltips and announcements to improve UX. | United States |
Channelscaler | Client engagement and ecosystem growth platform. | United States |
Chili Piper, Inc. | Scheduling application for engagement with brokers. | United States |
Contentful GmbH | Web hosting for various sites. | Germany |
ECE Consulting Group, Inc. a/k/a ECE Contact Centers, Inc. | Customer service, technical support and data entry. | Philippines |
eWebinar Labs | Webinar platform for hosting external broker platforms. | United States |
Experian Information Solutions, Inc. | Data factor (credit score) for issuing quotes. | United States |
Github Inc. | Cloud-based service for software development. | United States |
Gong.io Ltd | Intelligence platform capturing conversations for the purpose of analysis. | United States |
Google LLC | G Suite, Google Analytics, LLM hosting and Looker. | United States |
Hubspot, Inc. | CRM, client management. | United States |
Ironclad, Inc. | Contract management and storage. | United States |
Lob.com, Inc. | Direct mail SaaS platform. | United States |
Loom, Inc. | Platform for creating training content and videos. | United States |
Marketo, Inc. | Marketing automation software. | United States |
Mentimeter AB | Real-time polls for slide decks. | Sweden |
Netsuite Inc. | Accounting and leads software. | United States |
Okta, Inc. | Authentication/SSO application. | United States |
OneTrust, LLC | Website cookie banner. | United States |
OpenAI | AI application. | United States |
Outreach Corporation | Sales engagement. | United States |
Pandadoc Inc. | Document signing application. | United States |
Rocket Science Group, LLC d/b/a Mailchimp | Email platform used to communicate with brokers and policyholders. | United States |
Salesforce, Inc. | CRM | United States |
SentinelOne, Inc. | Endpoint detection response tool for investigations and managing clients. | United States |
ShareFile, LLC | Secure file sharing. | United States |
Slack Technologies, Inc. | Internal messaging; external with consent. | United States |
Snowflake Inc. | Cloud-based database. | United States |
Stripe, Inc. | Payment collection used for subscription plans. | United States |
Sutro Labs, Inc. | Reverse ETL tool, moves data from warehouse to Salesforce CRM. | United States, Germany |
Twilio, Inc. | Sales outreach. | United States |
Vertafore, Inc. | Agency management software. | United States |
WeWork | Flexible office and coworking spaces. | United States, Canada, Germany, UK, Australia |
Wizer Inc. | Information Security training partner. | United States |
In addition to the subprocessors listed above, the following entities are part of the Coalition group, and accordingly may also function as subprocessors in order to provide Coalition’s products and services:
Entity Name | Processing Location |
Coalition Insurance Solutions AG | Switzerland |
Coalition - Deiniram Doluções de Segurança, Unipessoal, Lda. | Portugal |
Coalition Incident Response, Inc. | United States |
Coalition Insurance Solutions GmbH | Germany |
Coalition Insurance Solutions, Inc. | United States |
Coalition Insurance Solutions Pty Ltd. | Australia |
Coalition Risk Solutions Ltd. | United Kingdom |