Active Response

In-house incident response and claims teams take immediate action when an incident occurs

Hero Illustration

Our in-house expert team responds fast so you can recover faster

Instant response

Speed is critical when responding to security incidents, which is why Coalition is the only cyber insurance provider with a dedicated in-house claims and incident response teams.

Technical Expertise

When the worst happens, you need expert support. We’ve built a world-class team across incident response, claims, and our panel vendors.

Faster recovery

Our team helps your organization recover financially and operationally so you can get back to business.

Integrated claims and incident response

Claims team

Our expert claims team includes privacy attorneys & breach coaches who can help you navigate the recovery process — including clawing back lost funds, managing vendors and law enforcement, and ensuring your claim is paid quickly.

Coalition Incident Response

Our in-house staff of incident responders, forensic specialists, and security engineers respond in minutes, not days, to help you recover from network intrusions, ransomware, and business interruptions.

Active response is powered by the Active Risk Platform

wifi signal.svgThe industry’s most advanced data capabilities

Public web scans billions of devices, signal intelligence from the dark web, and real-time claims + IR data

Blue Pie Chart.svgAI-powered analytics

Machine learning and applied AI allow us to search and analyze a massive set of shifting data to see what’s happening in near real time

Union (15)Actionable data instantly available to claims & IR

Our claims and incident response team has access to the Coalition Data Platfom to assess your security status and build a rapid response plan

5 minutes

Average response time to an incident


Percentage of incidents handled at no cost to the policyholder


Percentage of funds recovered by Coalition Claims team in 2021 (where recovery was possible)



“KUDOS on the security alerts! We received a Microsoft RDP vulnerability notification today and everyone is raving.... Keep it up!”



I am most impressed by your service and security checklist. I have tremendous confidence in Coalition.



“I love that your security team is on call. It’s comforting to know we have you in our corner and available to help when questions/situations arise.”

We hope you never experience a claim

But if you do, you want it to happen with Coalition

Report an incident

Coalition is your dedicated, on-call risk management partner. Report an incident to get help.